General Tips Please make sure your account is active and enabled.The easiest way to check this is by testing it very briefly from home. If your user details are being rejected, please check first that they have been entered correctly. We recommend you update your Net2Roam iPass phonebook close to you start your trip to make sure your phonebook contains the latest access points. Check that a Net2Roam iPass access point is available or search for one close by. This will potentially save you a lot of hassle during your journey. I can't dial an outside line, how can I do it? There is an engaged tone when I dial, what could go wrong? I hear a recorded message/voice when I dial a number. What could go wrong? I get an error when I try to connect, what could be wrong? My login ID and/or password is being rejected, what could be wrong? My connection keeps on dropping when I use Net2Room iPass, what could be wrong?

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